Availity India | Open Position Technology

Callers (JPA / PA / SPA)

Location – Bangalore
Experience
2 – 3 years of experience in AR Calling / Eligibility and Benefits verification (US Healthcare – Medical billing domain)

Education & Certifications
• Graduate / Under Graduate

Skills, Knowledge & competencies
• Experienced callers with 2 – 3 years of experience in AR Calling / Eligibility and Benefits verification (US Healthcare – Medical billing domain)
• Excellent domain knowledge
• Good Analytical skills.
• Good communication skills (verbal/written)
• Good comprehension skills
• Good typing & keyboard skills
• Good computer knowledge

Key Responsibility
• Call Insurance Company and obtain eligibility and benefits / claim status.
• Follow up with Insurance Companies on status of authorizations.
• Apply instructions/updates received from the client during production
• Meet the productivity & quality targets set on a daily basis
• Identify issues and escalate the same to the immediate supervisor
• Comply with data integrity and Company’s security policies




Associates with Medical Transcription Experience

Location – Bangalore
Experience
4-5 years of experience in Medical Transcription.
or Minimum of 2-3 years of proofing / editing / QA experience.


Education & Certifications
Graduate / Under Graduate
Skills, Knowledge & competencies
• 4-5 years of experience in Medical Transcription / Minimum of 2-3 years of proofing / editing / QA experience.
• Good Analytical skills.
• Good communication skills (verbal/written).
• Good comprehension skills.
• Good computer knowledge.
• Flexible to work on voice process (calling)
• Willing to work in Night Shift

Key Responsibilities
• Fill out Prior Authorization forms received from Insurance companies.
• Extract relevant Medical records pertaining to the procedure that is being performed.
• Fax the filed out authorization forms and relevant medical records to the Insurance in a timely manner.
• Follow up with Payers to check status of prior authorizations either online or via phone call.
• Apply instructions/updates received from the client during production.
• Meet the productivity & quality targets set on a daily basis.
• Identify issues and escalate the same to the immediate supervisor.
• Comply with data integrity and Company’s security policies.



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Availity is the place where healthcare finds the answers needed to shift focus back to patient care. We work to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners. As one of the nation’s largest health information networks, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment.


Availity India Private Limited

8th Floor, B Wing, M2 - Madhuvana North Avenue, Manyata Embassy Business Park, Outer Ring Road, Nagawara, Bangalore – 560045.
CIN: U74999KA2008PTC044868     |     Phone: (080) 6751 9600 – 9620    |     Email: indiainfo@availity.com
For more information please visit Availity.com

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